Probably because the Admin could not reproduce the error and stated he had nothing to pass on to the IT folks. Nothing more could be done by the Admin except follow posts where folks would grumble and complain and it appeared the thread was beginning to travel down a slippery road.
At least the entire thread was not "deleted". It was just closed.
For what it's worth, I've not experienced problems lately, but I'm using the GoodSam portal. RV.net STILL does not work well for me, my home computer or my computer at work. But it seems to always work well with my Samsung Galexy