Winnebago Sprinter Van with pull out
Picked up my new van and took it for test run.Generally pleased with the layout.I was very pleased with the pop out bed.I was worried about class B's because of the sleeping arrangement appeared uncomfortable to me.But this unit was very satisfactory.Still learning how to use the various elements but all seemed to work fine.I was very surprised when the vehicle spoke to me.Can't go above speed limits without getting a constant warning.All and all pleased with purchase.
Now my misadventure.Pulled into parking space in Tubac Arizona to have breakfast before travel for the day.When I returned to vehicle couldn't get parking brake to release.Called AAA and someone arrived 2 hours later.In the meantime located local mechanic both told me they couldn't fix my problem and to call Mercedes.Did that and was told they would send flat bed.Didn't happen.Called dealer and the young ladies referred me to mobile mechanics.All my messages went to voice mails and calls never returned.Repeated calls to dealer finally got us through the young screeners and the dealer was going arrange to have us driven home if we couldn't get the tow truck to transport us.But no tow truck.Dealer said he would also call Mercedes about a tow.From 8 in the morning to 2 in afternoon and many calls no action.Finally a flat bed truck arrived with an SUV sitting on top.Tow driver was planing to pull us.No one told him the brakes were locked nor the size of the vehicle.He said he got the tow because he was in the area.He was a young Mexican-American and wanted to help.Went under unit and told us cable was kinked.Tried to straighten the cable without success.He said if he disabled the cable we could drive.So finally after 6 hours we were on our way.Roadside assistance is a myth.Called AAA,Winnabago who says they have roadside assistance,Mercedes,the dealer but only got help from a tow truck driver.Tomorrow it is to the local Mercedes dealer for a fix.
Now my misadventure.Pulled into parking space in Tubac Arizona to have breakfast before travel for the day.When I returned to vehicle couldn't get parking brake to release.Called AAA and someone arrived 2 hours later.In the meantime located local mechanic both told me they couldn't fix my problem and to call Mercedes.Did that and was told they would send flat bed.Didn't happen.Called dealer and the young ladies referred me to mobile mechanics.All my messages went to voice mails and calls never returned.Repeated calls to dealer finally got us through the young screeners and the dealer was going arrange to have us driven home if we couldn't get the tow truck to transport us.But no tow truck.Dealer said he would also call Mercedes about a tow.From 8 in the morning to 2 in afternoon and many calls no action.Finally a flat bed truck arrived with an SUV sitting on top.Tow driver was planing to pull us.No one told him the brakes were locked nor the size of the vehicle.He said he got the tow because he was in the area.He was a young Mexican-American and wanted to help.Went under unit and told us cable was kinked.Tried to straighten the cable without success.He said if he disabled the cable we could drive.So finally after 6 hours we were on our way.Roadside assistance is a myth.Called AAA,Winnabago who says they have roadside assistance,Mercedes,the dealer but only got help from a tow truck driver.Tomorrow it is to the local Mercedes dealer for a fix.
