Advice needed on BSOD Scam!
Suddenly on our other computer there was a bright blue screen accompanied by a loud beeping that sounded like a timer. A message said "BSOD: Register Server Failed with an error code....." and also said that my Microsoft computer is blocked! It told me to call a number immediately and "certified Microsoft technicians" would unblock my computer. I suspected it was a scam, and there seemed to be no way to get out of it, so I immediately turned the computer off.
I did a search (with the laptop I'm typing on now) and found that it is a scam as I suspected. There were some solutions suggested to get rid of the virus, but I have to be able to turn on the computer and use it to follow those directions.
It's a Lenova desktop that we purchased less than 3 months ago with Windows 10 already installed.
What can I do? I'd appreciate your help! Thanks
I did a search (with the laptop I'm typing on now) and found that it is a scam as I suspected. There were some solutions suggested to get rid of the virus, but I have to be able to turn on the computer and use it to follow those directions.
It's a Lenova desktop that we purchased less than 3 months ago with Windows 10 already installed.
What can I do? I'd appreciate your help! Thanks
