Forum Discussion

TenOC's avatar
TenOC
Nomad
Nov 13, 2017

AT&T Mobley stopped working -- SOLVED

For the last few days my ATT Mobley will not connect to the outside word. I show 2 green lights on the Mobley and 5 bars on my WIFI but no internet connection.

Anyone else had that problem.

I know my computer WIFI is working because I am on a different hot spot port now, but can not get on the Mobley port.

I tried to log into attwifimanager.com without any luck. I can ping 192.186.1.1.

++++++++++++++++++
Update:

I think I have found the problem, I think I have an IP address conflict with 192.186.1.1. Now how do I solve the problem?
  • MrWizard's avatar
    MrWizard
    Moderator
    Nov 13, 2017
    i was using mine last night and earlier this morning with no problems
    so far
  • Dutch_12078's avatar
    Dutch_12078
    Explorer II
    Nov 13, 2017
    I'm using my Mobley right now, but I have had dropouts on occasion such as you described. Whenever it occurs, a simple cold boot/power cycle has corrected the problem. Sometimes it comes back on its own after several minutes...
  • Dutch_12078's avatar
    Dutch_12078
    Explorer II
    Nov 13, 2017
    TenOC wrote:

    ++++++++++++++++++
    Update:

    I think I have found the problem, I think I have an IP address conflict with 192.186.1.1. Now how do I solve the problem?

    Do you have another Internet service nearby? Try shutting it down temporarily. If that lets you into the Mobley manager page, you can change the IP address there to something like 192.168.10.1.
  • TenOC's avatar
    TenOC
    Nomad
    Nov 13, 2017
    Dutch_12078 wrote:
    TenOC wrote:

    ++++++++++++++++++
    Update:

    I think I have found the problem, I think I have an IP address conflict with 192.186.1.1. Now how do I solve the problem?

    Do you have another Internet service nearby? Try shutting it down temporarily. If that lets you into the Mobley manager page, you can change the IP address there to something like 192.168.10.1.


    Change the IP address appears to work.
  • Bill_Satellite's avatar
    Bill_Satellite
    Explorer II
    Nov 13, 2017
    I have 2 MiFi devices, both of which use 192.168.1.1 and I sometimes have a similar issue. I know it should not be an issue as the computer is selecting the device and not the IP address but things seem to have improved when I changed the default IP address of one of the devices to 192.168.2.1.
    I also set the devices to a specific broadcast channel instead of allowing them to select their own. I device is set to channel 1 and one is set to channel 11. (Only channels 1, 6 and 11 do not overlap)
  • delwhjr's avatar
    delwhjr
    Explorer
    Nov 13, 2017
    Bill.Satellite wrote:
    I have 2 MiFi devices, both of which use 192.168.1.1 and I sometimes have a similar issue. I know it should not be an issue as the computer is selecting the device and not the IP address but things seem to have improved when I changed the default IP address of one of the devices to 192.168.2.1.
    I also set the devices to a specific broadcast channel instead of allowing them to select their own. I device is set to channel 1 and one is set to channel 11. (Only channels 1, 6 and 11 do not overlap)


    Good Advice. Every device on a wireless network should have a unique IP address to avoid data collision and drops. Using a set channel will also improve the network since it minimizes hunting for the right channel.
  • ORbiker's avatar
    ORbiker
    Explorer
    Nov 14, 2017
    Dutch_12078 wrote:
    I'm using my Mobley right now, but I have had dropouts on occasion such as you described. Whenever it occurs, a simple cold boot/power cycle has corrected the problem. Sometimes it comes back on its own after several minutes...


    Ditto

    67 g usage last month. Lots of Netflix.

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