It has been several years since I ordered anything from Camping World so I guess this is my fault. Last time I ordered something they over charged me and once again my total came out to $38.46 but per my bank card they charged me $52.46. In other words they double charged me the $14 shipping charge. I have definitely learned my lesson and will only buy rv stuff locally anymore. When I complained about this last time they said they would correct the computer problem but they didn't. This borders on down right fraud. Guess they'll get a piece of my mind over the phone today! Grrrrrrrrrrr

Hello tommieteflon, Thank you for taking the time to write in and I apologize for your experience. If you could please send me your contact information in a private message, I would be happy to have someone look into this for you. Please let me know if you need anything else. Thank you and have a good day!Elizabeth Black-OsbornMarcus Rapid Response Team

There are lots of other sites to get RV supplies and accessories.

Fool me once shame on you. Fool me twice, shame on me.

Why did you give up trying to get satisfaction?My MasterCard is very good about refunding charges for me.

Yes, when a charge is in error and not corrected IMMEDIATELY I call the credit card company and place a dispute. Historically everything is cleared up in short order. People make mistakes.

Camping World got me again | Good Sam Community

H345
Explorer
Jun 12, 2014
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You should file a complaint with Master Card immediately !

Marcus - If you are reading this , what part of process , people , or product does this fall under ?

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tommieteflon
Explorer
Jun 12, 2014
Seattle Lion wrote:
tommieteflon wrote:
popeyemth wrote:
Why did you give up trying to get satisfaction?
My MasterCard is very good about refunding charges for me.

I'm not giving up. They tell me that these erroneous charges are there to check that the credit card is valid but like I told them none of the charges match what my invoice says. She said one of the charges will back off in a few days. I order a lot of stuff from all over the country and I've never seen any other company do this. Trust me I've learned my lesson not to shop at CW anymore and will just buy locally. With ID theft being what it is I have the bank send me text messages whenever a charge is placed against my card so this system that CW uses is very annoying.

Most online retailers don't place "charge holds" any more. What happened, I imagine, is that when you placed the order they initiated a charge for the price to verify your card was good for the money. They probably never finalized that charge, so they are right, it will fall off your card. What they didn't tell you is that some banks keep these holds active for up to 14 days. Other companies only charge the card when they process to ship. If the card fails, they don't pack the order.

They finally backed off the charges and actually after doing the math I realized just like the time before they were double charging the shipping fees. At least I learned my lesson and won't shop there anymore.
Seattle_Lion
Explorer
Jun 06, 2014
tommieteflon wrote:
popeyemth wrote:
Why did you give up trying to get satisfaction?
My MasterCard is very good about refunding charges for me.

I'm not giving up. They tell me that these erroneous charges are there to check that the credit card is valid but like I told them none of the charges match what my invoice says. She said one of the charges will back off in a few days. I order a lot of stuff from all over the country and I've never seen any other company do this. Trust me I've learned my lesson not to shop at CW anymore and will just buy locally. With ID theft being what it is I have the bank send me text messages whenever a charge is placed against my card so this system that CW uses is very annoying.

Most online retailers don't place "charge holds" any more. What happened, I imagine, is that when you placed the order they initiated a charge for the price to verify your card was good for the money. They probably never finalized that charge, so they are right, it will fall off your card. What they didn't tell you is that some banks keep these holds active for up to 14 days. Other companies only charge the card when they process to ship. If the card fails, they don't pack the order.
Thunder_Mountai
Explorer II
Jun 05, 2014
We always check Amazon and eBay before buying anything from CW. Just bought a Vesta dishwasher from Amazon for $102 less than CW's Internet only special.
cKarlGo
Explorer
Jun 05, 2014
Amazon carries many of the same products. In some categories, Amazon has a better selection and better response times.

I recently cancelled a $500+ order because CW couldn't even tell me when the order would ship or if it had shipped or if it would ever ship or even manage to come up with a consistent story.
tommieteflon
Explorer
Jun 05, 2014
popeyemth wrote:
Why did you give up trying to get satisfaction?
My MasterCard is very good about refunding charges for me.

I'm not giving up. They tell me that these erroneous charges are there to check that the credit card is valid but like I told them none of the charges match what my invoice says. She said one of the charges will back off in a few days. I order a lot of stuff from all over the country and I've never seen any other company do this. Trust me I've learned my lesson not to shop at CW anymore and will just buy locally. With ID theft being what it is I have the bank send me text messages whenever a charge is placed against my card so this system that CW uses is very annoying.
kalynzoo
Explorer
Jun 05, 2014
Yes, when a charge is in error and not corrected IMMEDIATELY I call the credit card company and place a dispute. Historically everything is cleared up in short order. People make mistakes.
popeyemth
Explorer
Jun 05, 2014
Why did you give up trying to get satisfaction?
My MasterCard is very good about refunding charges for me.
Terryallan
Explorer II
Jun 05, 2014
Fool me once shame on you. Fool me twice, shame on me.
BurbMan
Explorer II
Jun 05, 2014
There are lots of other sites to get RV supplies and accessories.