Forum Discussion
Grumpy374
Jul 07, 2015Explorer
What is even worse is that CW entire system is not controlled by real people, but by "THE COMPUTER".
If you follow the posts by "THE RAPID RESPONSE TEAM", almost every one will blame "THE COMPUTER" or "THE NEW SYSTEM" for the problems. Therefor, a computer must be in charge. Stands to reason. Computerized answering machine, puts you on hold forever and ever, knowing that you will eventually hang up, only to try again later, at which time your call will be placed at the back of the call waiting area (The Twilight Zone).
Don't really think there are any real people working at CW, only computers and machines programed to only give out a standard response, "I don't know, but we'll get right back to you", again, placing you deeper into The Twilight Zone.
Grumpy
If you follow the posts by "THE RAPID RESPONSE TEAM", almost every one will blame "THE COMPUTER" or "THE NEW SYSTEM" for the problems. Therefor, a computer must be in charge. Stands to reason. Computerized answering machine, puts you on hold forever and ever, knowing that you will eventually hang up, only to try again later, at which time your call will be placed at the back of the call waiting area (The Twilight Zone).
Don't really think there are any real people working at CW, only computers and machines programed to only give out a standard response, "I don't know, but we'll get right back to you", again, placing you deeper into The Twilight Zone.
Grumpy
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