bobcouch
Jan 17, 2021Explorer
Can't Print from MS Word, Excel etc.
I suspect the latest Windows 10 update, but for several days I have been unable to print from windows programs.
I am using an HP laptop printing to an HP 3830 printer. It will print jpegs and after some work I was able to get it print pdf files and print directly from Outlook.
I finally tried to do a system restore and it locked up - had to take it in to Best Buy to get it going again. The Geek Squad (and HP diagnostics) say everything is ok, but it still won't print from Word, etc. Print preview looks good but I just get a blank page.
What else can I try?
I am using an HP laptop printing to an HP 3830 printer. It will print jpegs and after some work I was able to get it print pdf files and print directly from Outlook.
I finally tried to do a system restore and it locked up - had to take it in to Best Buy to get it going again. The Geek Squad (and HP diagnostics) say everything is ok, but it still won't print from Word, etc. Print preview looks good but I just get a blank page.
What else can I try?