original issue: (resolved and solution listed at bottom)
My post is one where I am seeking assistance and idea's of a technical nature. Here's my story.
Equipment:
Cingular 3G PC Card modem (Sierra wireless Aircard 860),
DWL-500 pcmcia adapter card ( Ricoh R5C475 II chipset),
Dell 8300 Desktop PC with following config:
OS Manufacturer Microsoft Corporation
System Name xxxxxxx
System Manufacturer Dell Computer Corporation
System Model Dimension 8300
System Type X86-based PC
Processorx86 Family 15 Model 2 Stepping 9 GenuineIntel ~3191 Mhz
Processorx86 Family 15 Model 2 Stepping 9 GenuineIntel ~3192 Mhz
BIOS Version/Date Dell Computer Corporation A03, 9/19/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name xxxxxxxxx
Time Zone US Mountain Standard Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 1.12 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.85 GB
Page File C:\pagefile.sys
Issue : download speeds should be ~150KB/s (Edge)and ~300 KB/s(3G)
downloading at 17-22KB/s (edge connection) (in El Paso)
downloading at 50KB/s on 3G connection (in Phoenix)
Troubleshooting performed:
1. Called Cingular support on 4 different occasions and all settings were verified to be correct.
Following troubleshooting done on my own thus far since Cingular's support didn't resolve the issue but agreed the speeds were waaay too low.....
2. deinstalled and reinstalled the drivers for the DWL-500 pcmcia adapter card.
3. Installed latest firmware for the Aircard from Sierra.
4. Installed latest version of the cingular communications manager.
5. Installed latest version of the Sierra Aircard 860 Watcher program.
6. Ordered, received and installed a replacement Aircard 860 from Cingular.
All above troubleshooting did not resolve the slow download speed.
Also ordered a new pcmcia adapter card from synchrotech which has the TI chipset on it rather than the Ricoh chipset (learned this from the cingular forums) part# ordered : PCM-CR-PC1 IC2 which I won't be able to install until we get back to Phoenix next week.
Any suggestions as to what I should do next are VERY welcome.
SOLUTION:
So I finally reformatted my HD and re-installed windows etc etc.
Now I'm downloading at respectable speeds for some reason.:)
Also the new pcmcia adapter card from synchrotech got rid of my connection issue where I was constantly losing connection and the card would lock up forcing a reboot. This synchrotech card is definately 100% more reliable than the ricoh chipset adapter card I was using before.DWL-500)
I can't wait until Intel/Sprint comes out with WIMAX next year and roll it out over 2+ years through out the US. It's definately something that can't be rolled out soon enough! Google "WIMAX" and read up on this if your thinking of buying any type of new hardware to access the internet while on the road!
regards,
mtndew