Forum Discussion
RvBill3
Mar 07, 2014Explorer
If you have been a customer for awhile and your introductory offers have expired, call the customer service number and ask to speak to someone in "customer retention". The average rep can't do anything, but they have special reps who can offer you "special" deals to keep you as a customer. Basically they offer you the same deal that likely attracted you in the first place. I cut my phone/internet/tv bill by $50/month for a year (committed to a year with them). Saves you and them the hassle of switching. If they won't make a deal, maybe it is time for a change--but I have been offered a deal every time.
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