Changed to Dish
Finally got fed up with Directv after about 30 years. Got set up with Dish a couple of days ago. I have two big questions. I found out that the receiver must shut down everyday for updates. After this...
Forum Discussion
Kountryguy wrote:
I guess I will try calling again. When I spoke to them the first time, they said that is how it has to be. Does not seem right to me.
When I go to settings and then power options, it gives a choice of 1 thru 8 hours of inactivity time out. It also offers OFF but not recommended. I chose OFF, but ti still shuts off after 8 hours. It also allows you to pick a daily reset time. Is that what the rest of you have?
You are talking two different issues.
Updates should be happening in the middle of the night, not during the day. Typically updates are defaulted to 2 AM- 3 AM, the receiver will get updates, then it will "reboot" once the updates have completed.. If it is set during the day/evening, you should be able to manually change that to 2 AM-3 AM and that will stop you from losing the receiver during the day/evening for a reboot.
Reboot should also hold off if you are recording something during the update time until the event timer has finished to prevent interruption of the recording.
The "inactivity time out" you are talking about is an "inactivity" timer setting, that is the time the receiver will stay active on from the last "input" you gave like changing channels.. Setting it to "OFF" should allow receiver to stay turned on the entire day up to the point of the nightly updates reboot.
If either fix does not solve your issues, you may need to get further Dish hardware support involved.
