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Viewfinder
Explorer
Oct 07, 2014

Directv code 42-446

Directv, sl3, swm, HR24 dvr, set up and working fine until.....
Got up this morning and started the day with 771. After coffee looked at signals. 101 had 90's on transducer 1,3,15,17,27,29and 31. 99 and 103 all zero. Reset receiver and got 772 then code 42-446. Thought I'd ask before I make the dreaded call to CS. thanks

jim
  • Error Code 46 Guide data Issue – No guide data received in over 1 hour
    Possible distribution problem, incorrect ODU selection or signal blockage to one or more satellite locations
    Storms come through during the night? Sounds like the antenna moved.
  • 110 and 119 are not used and no longer necessary.
    If you have nothing on 99 and 103 but single on 101 it's possible the antenna has moved and you are either getting a false signal reading on 101 or the skew moved slightly. Are you able to watch some channels on the SD channels (you may need to set the receiver to view SD channels) to verify that you actually are getting the 101 signal?
    I would start trouble shooting at the antenna as DTV is going to tell you they must send an installer if you are not getting the signal they expect. They can't help you point it over the phone so you are going to be at somewhat of a disadvantage trying to get phone support.
  • What about the 110 and 119 signals? Did your dish move? I have a n issue with the receivers that I unplugged them for 15 sec. then power them up again.

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