Forum Discussion
Bill_Satellite
Feb 08, 2014Explorer II
wa8yxm wrote:
That one is easy... The receiver has lost control of the antenna.. To restore control you have several choices.. There may be a RED button.. press it
or go to menu, find RESET and do not forget the DASH key on the remote
When it is finished re-booting, should work fine.
NOTE anytime you change antennas this is needed (Change, exmaple from a Dome on the Roof to a dish on the ground).
If only it were that easy. It's not.
It's certainly a good idea to do a reset but it is by no means a cure all.
Since your topic heading says you are only getting every other transponder it's more likely that one of the following things is true.
Pointed to wrong satellite.
Bad connection or cable.
Bad LNB.
Since you are using DirecTV, I would suggest that you go into the receiver setup menu, be sure you have the proper antenna type selected, go to signal meter and then signal strength. It should be showing satellite 101 and transponder 1. If you have this then exit and click the continue buttons until you reach the end. If you don't see a signal you are not properly pointed.
What model # receiver are you/he using and what kind of antenna?
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