hey all
thanks for all the help, like the previous poster said, we had it mounted to a pole attached to the bumper but apparently it was not straight enough so we never got a signal. We took it down and mounted it to a sheet of plywood (until we come back and can dig a hole and put a pole in with some concrete). Set it to specs dishpointer and direc had told me, guessed at the exact heading, went in and hit reset on the receiver and boom got satellite info almost immediately and checked the signal strength and it was 92%.
moral of the story: yes i now realize it has to be dead level to get a signal. and i will need to buy a strength meter