Dish "pay as you Go" problems
Am I the only one having problems?? I had to disconnect service this am as I have to go home to a Family problem It took 2 calls to get it stopped & was told it will cost me $5.00 to restart?? is...
Forum Discussion
MrWizard wrote:
i was using the common Normal meanings of the words in regards to "services"
if Dish uses the terms differently, its No wonder its so confusing
nearly 40 yrs ago when i worked for the local TV cable company in Indiana
when we disconnected somebody, we pulled the cable connection at the line on the pole, it was a permanent disconnect
IF service was reinstated, we climbed the pole to reconnect the cable
As someone noted above, I try to dazzle them with conversation. By that I mean, I tell them I have a PAYG plan and I want to disconnect my service because I'm back from camping and will not need it for awhile and want to restart it soon and I probably need to talk with a Loyalty Person, Yadda, Yadda Etc. Usually works. But I agree that the terms are strange. I initially used pause or break in service etc and had problems. A loyalty person told me of the disconnect term. However, Occasionally I will get calls asking me to come back to Dish. I politely tell them I never left and have to explain the PAYG plan to a Dish rep! Go figure.
