Yeah, problem solved. Took the DirecTV receiver out to the unit and hooked it up...picture was still fuzzy. Jayco was not helpful in helping us find the splitter, but we found a cabinet near the tv with an obvious false panel at the rear. Removed two screws, pulled the back down, and lo and behold there it was. Coax cable to the front tv was very loose (one of the screw on kind). We tightened it and the picture cleared up immediately. Thanks Bill and every one else that gave us suggestions. We don't go RVing to watch tv so it shouldn't have been such an issue, but the idea of something not working correctly for the amount of money we spent just wouldn't let me drop it. Now.... on to the crappy on demand water heater.