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robsouth's avatar
robsouth
Explorer II
May 01, 2014

iPhone questions

DW has iPhone 4. She placed a call to a friend who has iPhone 5. When the friend answered, a picture of someone, not the DW, appeared on her iPhone 5 as the person calling. How can this be? DW knows the person in the picture, but has never taken her picture (it appears to be a portrait) and the picture is not on DW's phone anywhere. I did not even know that the person receiving the call could have a picture show up, much less some one besides the person calling. This is the first time we know about this happening. I deleted all the pictures on DW's phone, she call the iPhone 5 person back and the picture of the "other" person is still there. Can you explain this to me? I'm going to go by Verizon tomorrow or Saturday to see if they can explain, but thought it might be something simple that I just don't know about. Thanks, Rob.

16 Replies

  • Pictures connected to caller id are setup on the receivers contact list. They are NOT transmitted with the call. The problem is on the receiver's phone--not your wife's phone.
  • Receiver does not know the person in the picture. DW does. DW does not do facebook, twitter or otherwise. Picture shows up at ringing time, not after call is answered. Not face time. Picture is only a casual acquaintance from workplace. No contact otherwise. I am on hold now with Verizon wireless, since first posting. Round and round we go!
  • If set up, caller ID would show up BEFORE the call is answered, not after.
    You aren't referring to Face Time, are you?
  • Go to the iPhone 5's contact, hit edit and see if the wrong picture was attached there.
  • Does the receiver know who the picture person is?

    I can add photos to a phone # perhaps the receiver attached wrong photo to your #!
  • Does dw belong to Facebook? Is this one of her friends? How about Google Friends, Twitter..- something- connecting you two and perhaps the called person.

    My Android phone has picked up FB pics of friends. Perhaps that's happened via Gmail.. I'm really not sure.

    It's amazing how much of this stuff is starting to connect. However, why the WRONG picture would appear is really bizarre.

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