Just too expensive
I only shop at camping world for convenience. I NEVER make a large purchase there are they are just way too expensive. With CW buying power you'd think they would price their products more aggressive...
Forum Discussion
jcapps wrote:
If you want to talk to the tech working on your vehicle that's fine but you will be billed for that time. Talk to me, I do not bill for my time discussing your project.
Too many customers would walk in my shop and start talking to techs working on other customers cars, while that customer is paying. If that's the kind of shop you want to work on your vehicle, more power to you. My clientele is a little smarter and a little more appreciative that I conduct business this way
Since when is catering to the desires, expectations and needs of a customer so wrong? Who are you to tell the customer what their needs are? The person working on the car is going to know more about whats going on with that vehicle than you until you talk to the tech yourself. The customer talks to you, then you have to go talk to the tech and see whats going on and what he found. Then you go back to the customer and report...and the loop continues wasting your time and more importantly the customers. Yes, I agree the customers shouldn't just walk in and interrupt unannounced. I don't do that nor did the OP say they did that. Every single shop I take my money to allows me time to talk to the techs without an issue. Your method echoes that of some dealerships where the customer must talk to ticket writers. I avoid those like the plague. Thankfully there are many shops that have zero issues with the customer talking directly to the techs diagnosing and performing work on my vehicle. In fact, the owner of the shop I go to will personally go and get the tech for me to talk to...service #1 and thats a smart owner!
