Forum Discussion
MPI_Mallard
Jan 18, 2017Explorer
It's not necessary as this is not the first time I've had problems with either that store or it's products as a matter of fact we have four folding chairs that are around two years old that the fabric on the seats are literally falling apart due to shotty/cheap material and I was told I should have purchased additional warranty protection,,, seriously, four chairs worth $50+ and two years later there junk??? I had a set from Costco that I had for five years that I gave to my son that he still has!! Brand loyalty/recognition is the cornerstone of a successful business model and good customer service is the life-blood of ANY company, what should have happened was the store's assistant manager SHOULD have told me she would get me that PROMISED item delivered to my residence as an apology for WASTING MY TIME but,,,, so i'll simply go to your competition from now on for all things RV related including good sam roadside assistance as there are SEVERAL OTHER CHOICES!
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