Forum Discussion
lryrob9301
Jul 19, 2013Explorer
jimandlaurie wrote:
We went through Dishformyrv to set up our Pay-As-You-Go plan.
Sure, there is no Restart Fee. But found out according to the 1-800-333-7474 people, you can only stop service for 6 months at a time and only once in a 12 month period. Also while "on vacation" you are charged $5.00 per month. What's up with that? How is my account on vacation. I only use it when I am on vacation!! Anyone else gone through this?
If this is the deal, Dishformyrv needs to state this gimmick on their site or a link to the "details".
Right now I am just a bit p.o.'ed , and ranting , so hope there is a work around on this.
You need to tell them you wish to "DISCONNECT" your service. Do not use terms like suspend, stop, pause, vacation. If they give you ANY BS about a monthly fee charge tell them to connect you with a supervisor. Tell the supervisor that you have a RV/Mobile monthly pre-pay account and you are not going to pay any monthly "pause" fees.
DISH is a terrible company to work for, so the constant turnover in employees equals very poor training.
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