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nomad297's avatar
nomad297
Explorer
Jul 08, 2015

Marcus Lemonis -- Take Control and Clean Up Your Mess

Marcus, You and your "Team" are a pathetic example of how customer service should be handled. I placed an order with your company almost two months ago and after spending 39 minutes on hold just...
Good_Sam_Care_T's avatar
Good_Sam_Care_T
Explorer
Jul 08, 2015
nomad297,

Thank you for your time and post. Again I would like to apologize for all the problems you have experienced with your order. Your refund was requested on 7/3/2015 and is still in process. I will verify with our order processing department for details on a timeframe for the said refund, and call and email you both an update. Thank you again for your time.

Thank you,

Mark
Marcus' Rapid Response Team

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