Forum Discussion
MarkTwain
Jul 09, 2015Explorer
HappyKayakers wrote:mlemonis wrote:
Im not to busy for this and i don't appreciate you saying that I don't care. Taking care of my camping world customers is more important to me than anything I do. We experienced a massive failure in our systems when we launched new technology. We are resolving it but for the record, it is no ones fault but mine. email me personally and I will make sure it gets resolved immediately.
marcus@campingworld.com
I would have to disagree with your statement. If taking care of your customers was that important to you, you would immediately disable your flawed online ordering system until all the problems are fixed. Your IT dept did have a rollback plan right? Your already tarnished reputation is NOT being helped by leaving a flawed system in place.
If only the world was perfect and never had any glitches:):) Sign me up when someone finds this utopia world:):):):) Good Job Marcus, keep up your efforts to provide quality service to RVers.
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