Travelon wrote:
Executive wrote:
So the OP writes directly to Marcus asking for help..Marcus responds within 5 hours offering to help and the OP blows him off. I understand the frustration but when you ask for some help, take it when it's offered.....Dennis
X2
Travelon
My OP was not a plea for help. My OP was a statement and a complaint. I wanted my issue to get some attention since the usual means of obtaining a refund were not working. My wife and I have spent hours on hold dealing with this one problem. We have been promised action, but have seen no results.
Marcus doesn't need an email from me. He knows what my problem is and he knows how to reach me.
I've done enough work on this already. Surely, Marcus can handle it from here.
Bruce
