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nomad297's avatar
nomad297
Explorer
Jul 08, 2015

Marcus Lemonis -- Take Control and Clean Up Your Mess

Marcus, You and your "Team" are a pathetic example of how customer service should be handled. I placed an order with your company almost two months ago and after spending 39 minutes on hold just...
pennysmom09's avatar
pennysmom09
Explorer
Jul 09, 2015
DutchmenSport wrote:
Pretty "cool" that Marcus responded personally. If I tried to get a response from my CEO of the company I work for, I'd probably get fired! So, regardless of the problem, I think that's pretty cool!


What would have been cool would have been for Marcus to say "I'll take care of it", not "tell me again what happened?". I also agree, all online shopping should be done with a Credit card. On more than one occasion I've had disputes that the cc company took care of.

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