pennysmom09 wrote:
DutchmenSport wrote:
Pretty "cool" that Marcus responded personally. If I tried to get a response from my CEO of the company I work for, I'd probably get fired! So, regardless of the problem, I think that's pretty cool!
What would have been cool would have been for Marcus to say "I'll take care of it", not "tell me again what happened?". I also agree, all online shopping should be done with a Credit card. On more than one occasion I've had disputes that the cc company took care of.
X2 on "I'll take care of it"
