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DD716TED's avatar
DD716TED
Explorer
Sep 13, 2013

Microsoft Updates.. Don't understand

My laptop has successfully (according to update history) installed the same two updates 5 times now within the last day.. I keep getting the message that these updates are available and ready for installation??? To top it off, the updates are for the Microsoft Office 2007 Suite which my laptop does not have.. I use MS 2010 Office (student edition).. I am at a loss what is going on.. the MS update symbol just appeared again for these same two updates.. any ideas??
  • docj's avatar
    docj
    Explorer
    Sep 13, 2013
    Did your laptop possibly come with a trial copy of Office 2007 which you since have replaced by Office 2010? It's possible that you didn't remove the trial copy completely from the list of programs so it's trying to do an update but it can't complete it. My wife's laptop was doing roughly the same thing; it was trying to update Office 2010 when we only have Office 2007 installed.

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