Forum Discussion
docj
Sep 13, 2013Explorer
Did your laptop possibly come with a trial copy of Office 2007 which you since have replaced by Office 2010? It's possible that you didn't remove the trial copy completely from the list of programs so it's trying to do an update but it can't complete it. My wife's laptop was doing roughly the same thing; it was trying to update Office 2010 when we only have Office 2007 installed.
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