Sad but true ! I called CW in Valencia, Ca and wanted to speak to the parts department to make sure they had a part I needed in stock. Sat on hold for a while then hung up. Tried it again an hour later, sat on hold and finally rang back to the phone answerer. I politely said goodbye, went on line, ordered the part on ebay for two thirds less including shipping.
The same thing happens with 80% of their specials. By the time you buy it on line and pay for shipping, you can buy it elsewhere for much less.
I really want to support CW but not if it's way overpriced !