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burlmart's avatar
burlmart
Explorer
Jul 21, 2014

No excuses, no backup, but would like to recover HD data

We bought a Dell Inspiron 3520 & Win 8 about 15 months ago at BB. 320Gb hard disk (Samsung SATA) failed. Never had this happen before, so never made the W8 backup disks to get reinstall OS on a new HD. Worse, Martha did not backup 2 months of work on a large spreadsheet of member data for a volunteer org (she normally does use an external USB HD and backs up files regularly).

Called Dell and requested the recovery/install OS disks and will likely put a BB $60 500 Gb new HD in. BB had no SSDs to show. I hope it is Win 8.1, but may have MS updates all day when we get the stuff.

A friend ran Seagate kit for HD repair and several other apps to analysis that claimed to clean sectors, but not enough help as none of his computers or our Dell sees the failed drive. Computer can boot a Linux Distro.

I would love to get that big Excel spreadsheet back for her.

Is there still a DIY program and USB-HD harness that I could use myself (I heard of Ccleaner’s Recuva as an option)?

Also, a BB Geek said something like they could recover some data maybe for $45 with their powerful “mule” recovery setup. Anyone know?

Thanks for any ideas.

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