I have a Dell Laptop running Win 7 and Firefox or ie 11. When I try to print, nothing happens and the item just stays in the print queue. When I look at the printer it says 'Printer Offline'. It is ...
Look at the printer's online control panel (if it has one) or go through the menus on the printer itself. See if you can find a setting that permits the printer to go to sleep. Uncheck the box, if you can find it. Some routers and computers are more sensitive to this than others; some seem to have the ability to wake the printer up without difficulty.
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