Question re. color

Question

Comcast is upgrading their system so they sent us a new modum to install.  We installed it yesterday afternoon.  Got everything up and running fine.  This morning when my wife turned on the PC the color on the monitor was faded, almost a greenish tint.  Now, the PC, a Dell, is several years old, so maybe it's just coincidence that this happened just at the same time as the new modum was installed.  But, I'm thinking there's a connection.  Anyone have any suggtestions as to how to get the color back?  Thanks.  P.S.  Please try to keep it in reasonably plain English, as I'm technically challenged as they say.:)

tucsonjim · Answer

My first thought is that you have a bad cable between the computer and the monitor.  If you have a spare, check it out first before going further.  I don't think your modem is the problem.  I suspect that when you were moving cables during the disconnect/reconnect something came loose or broke.

salem · Answer

TucsonJim:  You were exactly right, my friend.  It was the cable coming out of the bottom of the monitor that goes to the computer.  I can wiggle it back and forth a little and the color will change. Not to where it goes into the back of the computer, but right at the monitor itself.   We'll just be careful to not hit it till time to replace the monitor.  Thanks loads for your help.:)

wa8yxm · Answer

New Computer new Monitor New Cables.. I have the same problem...... And wiggling the cable fixes it.

tucsonjim · Answer

You're quite welcome.  I've dealt with this before.  It was an expensive lesson for me because I replaced the video card before I figured out it was the cable.

salem · Answer

Thanks guys.

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Question re. color

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