OHHHHHHHHHHHHH I am on my THIRD RVND 7720 7725 and on 09-21-13 got the 3urd one. the 2nd was got at Knoxville, Tn store but when I called they had 3 showing on the web sit but told me they had NONE, Well I drove there and went to the far back corner where they keep them hidden from view and ask if they had any " sure we have 3" said the unsuppecting Sales Manager (not sales associate) told him I wanted to look at it and he promply brought one from the back. Asked my frien with me to go back to the rig and get the bad one ( the screen had lined vertical top to bottom all the way across the screen), needless to say got a verrrry unplesant look and wa told to carry it to the front for exchange. Did , done, and brought it home silly ME!!! Now to September 3rd,2013 tried to program it for Camp Gulf, Sandestin Fl. and guess you know it would not take the zip code or address!!! IT WAS LOCKED and not by anything but the program. Called tech support told to run DIAG. on it and there were 68 errors in the program. 2 days later all was working till the 21st of Sept. when it would not direct me 1.7 mile to the grocery store (yes it found Winn-Dixie) and when in the parking lot still 1.7 miles left and went to CG still 1.7 miles to W/D and the next morning I was needing to make U Turn and go 1 mile back to store. Took it to C/W Crestview Florida and they were great but had to buy another protection plan for it. Number 3 plan in less than a year is my complaint, at $59.99 and the last one not even 2 months old. Just praying this one will work as well as a Garmin NUVI (5 years no problem)