A Comcast rant thread? lol!
My favorite is the fact that Comcast does not have that many actual "employees"... most are subcontractors - even the guys driving around in "Comcast" service vans don't actually work for Comcast.
I was having trouble with very slow internet. Service guy comes out, says he can't speed it up, something about my contract. He leaves. I get on the phone with someone from Comcast, they say I should have a higher speed, they will send out a service guy again - this time I specifically tell them to put the higher speed in the work order.
Service guy calls me this time. Instead of coming out to the pole by my house, he was checking the system remotely. He says he can't give me the higher speed. I ask him what his work order says. He says it states to give me the higher speed.... He, for some reason, still can't give me the higher speed. I don't even know what to say at this point.
I eventually did get it worked out - my contract (small business contract) had run out, and they never bothered to tell me. Made up a new contract and all is well now. We'll see what happens when the present one runs out!
It is just weird, and impressive on some levels, how bad Comcast service is!
