Try to get AT&T to ship period. I ordered a $100.00 item from AT&T a few months ago and the online order went as normal. The next day I received an email that they couldn't identify me and cancelled the order. Soooo, I ordered it again. The same thing happened the following day. I called them which is a real experience since you are never in the right department and no one knows anything. I finally get to a person that seems to have a clue (after an hour) and she said I couldn't be identified too so they wouldn't accept the order. I then said "then turn off my u-verse internet effective right now". That still didn't work as far as getting my order, but I did finally get rid of the wired internet that I was tired of paying for anyway.
AT&T Customer No-Service is amazing.
As someone previous stated "Never Again".
