Recently I had an email from Comcast telling me I needed a new cable box to get the highest speed. Said it was a free and easy swap. They sent it and I plugged it in. Ran there web app. to get it registered and it asked if the mobile phone I was calling from was the correct phone for the account.
I said yes and it said great we're installing it at ... which was our place in Florida not NH. I took ours speaking to India to get this resolved.
Oh, and I checked the speed before disconnecting the old box 100/12 down/up speeds. With the new faster box 65/10 down/up
All that for slower service.
