Forum Discussion

Shipper's avatar
Shipper
Explorer
May 25, 2015

Upgrade garmin 750 with garmin Express?

I have two Garmin GPSs with both registered with Garmin Express. The Garmin 52 connects to my laptop, is recognized immediately; and begins download. My 750 does not show the computer connection and just turns on for normal GPS operation while Garmin Express continues to search for it. What do I need to do? Anybody else had this problem? Thanks!
  • fj12ryder's avatar
    fj12ryder
    Explorer III
    May 25, 2015
    The 750 operates when the USB cord is plugged in? That's pretty strange.

    When I plug in a USB plug, whether just power, or connected to a computer, my Nuvi 750 just goes into battery charge mode. It won't boot up unless the plug to the cradle is plugged into power.
  • RicJones's avatar
    RicJones
    Explorer
    May 25, 2015
    Try rebooting with the 750 plugged in. If that doesn't work call Garmin, they are very helpful.
  • Bill_Satellite's avatar
    Bill_Satellite
    Explorer II
    May 25, 2015
    It looks to me like the 750 uses Web Updater and not Garmin Express. My old Street Pilot used that as well even once Garmin Express became available.
  • fj12ryder's avatar
    fj12ryder
    Explorer III
    May 25, 2015
    Garmin Express sees my Nuvi 750 with no issues, but it has to be plugged into the mini USB port on the Nuvi, not the port on the cradle.
  • The_Texan's avatar
    The_Texan
    Explorer
    May 25, 2015
    I had this problem with one of mine and Garmin was very helpful. You must use a data cable, not just any power cable.
  • Shipper's avatar
    Shipper
    Explorer
    May 25, 2015
    fj12ryder wrote:
    Garmin Express sees my Nuvi 750 with no issues, but it has to be plugged into the mini USB port on the Nuvi, not the port on the cradle.

    That's the answer! the port on the cradle is the power port and the one on the bottom of the unit is for the computer. Wondered why I had two cables with different size plugs. Thanks again-love this forum!
  • ralphnjoann's avatar
    ralphnjoann
    Explorer
    May 25, 2015
    Are you using the USB cable supplied by Garmin. My Garmin cable is labled as such and works just fine with my Nuvi 750. If I use a non-Garmin cable, it powers up, but the memory contents are not recognized by the computer.
  • fj12ryder's avatar
    fj12ryder
    Explorer III
    May 25, 2015
    Glad you got it figured out, I really like my old Nuvi 750 and now use it on the motorcycle since I have a new one for the truck.

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