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2oldman's avatar
2oldman
Explorer II
May 26, 2018

Verizon data plans/hotspot

Due to my streaming youtube videos, I went over my Verizon data allowance this month to the tune of $30 (2 gigs at $15 each). I was notified of only ONE overcharge, and warned another was close. I stopped using the phone immediately, for 2 days. I chatted with them today, suggesting it might be polite of them to notify customers correctly about overage charges. They claim I was, I say I wasn't. The charges stick.

I then inquired about getting more data. The plans available to me are 'go unlimited' and 'beyond unlimited', which sound good, but the hotspot feature is either non-existent or throttled at 15g. The salesman who tried to sell me the 'go' plan neglected to mention that. He also said I could go back to my 24 gig plan. Also not true - according to the website.

So, if you're a hotspot on-your-phone user, beware.
  • Overage charges are very planely posted all over their web site. Sorry you did not read it.
    Unless you have one of the old plans, unlimited is probably your best option. Either that or reduce the number of movies you stream.