Verizon fraud dept
I'm wondering if anyone here has ever had a problem with Verizon's fraud dept. And by "fraud" I mean they stopped me from upgrading a device on my own account. And didn't bother to tell me there wa...
Forum Discussion
1492 wrote:No, and nobody's talking. I just got home from the local V store, and the manager had no better answer.
Did Verizon say specifically what triggered the fraud alert on their end? It didn't have anything to do with a credit card or bank account?
I have a 2-phone shared-line account (with the GF), and I upgraded my phone 3 weeks ago, no problem. But not this time. I don't mind their being careful, but I do mind when they tell me nothing. We just ended up wasting a lot of time, on their end and mine.
