Verizon fraud dept
I'm wondering if anyone here has ever had a problem with Verizon's fraud dept. And by "fraud" I mean they stopped me from upgrading a device on my own account. And didn't bother to tell me there wa...
Forum Discussion
2oldman wrote:Well, maybe not with Verizon, but I've noticed a real ratcheting up of security procedures elsewhere, such as with our money management accounts. Doesn't seem like it takes much of anything out of the ordinary to trigger a fraud alert, and believe you me, there ain't no way we can get into our own accounts until we've pushed all the buttons/jumped through all the hoops that reassures the company "it's us". Truth is, while it can be danged inconvenient, at the end of the day I really appreciate what may seem to some like hypervigilance. I sorta look at it like the high tech equivalent of the armed bank guard.
By now it's clear that nobody reading this has had this experience.
And I s'pose there's another dimension when you're a retailer like Verizon. Since so many folks pay with credit cards (themselves "fraud protected"), it's the retailer who's goin' down for all losses after the first fifty bucks if there's some kind of funny business and the consumer takes advantage of the built-in card fraud protection.
