Verizon fraud dept

Did they charge you for it?

2oldman wrote:
I'm wondering if anyone here has ever had a problem with Verizon's fraud dept. And by "fraud" I mean they stopped me from upgrading a device on my own account. And didn't bother to tell me there was a problem.

Is this a new phone?
The device has to be unlocked. Otherwise, no deal.

What won't they let you do? They stopped me from doing ? doesn't mean much.

If any cell phone company wouldn't allow me to change anything, the next phone call I would make is to that company.
I am sure what posting here would accomplish.

2oldman wrote:
I'm wondering if anyone here has ever had a problem with Verizon's fraud dept. And by "fraud" I mean they stopped me from upgrading a device on my own account. And didn't bother to tell me there was a problem.

So- is the problem with Verizon, or some company that they blocked from doing business on your device?

Alternatively:
Is it possible that they just don't know where Wilbur, Washington is and therefore the simplest way to deal with your request is to deny it? ;)

Could you provide more detail as to what's going on?