Forum Discussion
Alfred622
Feb 20, 2014Explorer
I agree with RoyB. Take your laptop and the JetPack to your local Verizon store, explain the situation, and they should simply swap out your defective JetPack for a new one. You should be able to move your old sim to a new JetPack and see if that gives you more reliable operation right in the Verizon store also.
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