Forum Discussion
DFord
Oct 07, 2019Explorer
We've been taking our receiver with us for years. Only one account with two receivers (both Vip211k). I pay $7 month for the 2nd receiver and don't bother to stop service on either one (I leave one in the MH and one at home). If I don't use one for a couple of weeks, it needs to be reauthorized to watch it. I should be able to do that using the Dish app on my phone but if that gives me any problems, I call their main number and work down to Tech Support for help. That's what I do to switch locals too. You can switch locals as often as necessary. The spot beams that carry local stations are pretty wide and I sometimes look up a campground in the city of choice - i.e. when entering Arizona, I give them a service address of a campground in Mesa although I may be closer to Tucson. The next night, I'll be closer to Mesa or maybe the other side and I don't need to switch locals again. If you have a separate account for your RV, you're supposed to be able to switch locals using the app on your phone as well as reauthorize the receiver. Because I only have one account for the house, I'm not able to switch locals on the phone.
I've been with Dish since I gave up on my 8ft dish system. I've had some problems but have worked through them. It seems they gave up on using Asian phone support (those folks were hard to understand and dumber than dirt). Every time I've called in the past two years, I've gotten an English speaking agent that took care of my request promptly and I like that. Since Direct was bought by AT&T, I've given up any thought of switching. It seems AT&T uses Asian agents exclusively and I have a hard time communicating with them. There customer support ranks at or near the bottom of the stack and I refuse to deal with them anymore.
I've been with Dish since I gave up on my 8ft dish system. I've had some problems but have worked through them. It seems they gave up on using Asian phone support (those folks were hard to understand and dumber than dirt). Every time I've called in the past two years, I've gotten an English speaking agent that took care of my request promptly and I like that. Since Direct was bought by AT&T, I've given up any thought of switching. It seems AT&T uses Asian agents exclusively and I have a hard time communicating with them. There customer support ranks at or near the bottom of the stack and I refuse to deal with them anymore.
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