When to call DTV for locals
I wanted to change locals - first time ever - and assuming I must call to do this, I did. It was a very annoying 15 minutes.
The phone is answered by a voice asking the purpose for your call. So I just press zero through that one. A few seconds later I get a voice that will not go away until I answer about the type of call. Of course, changing locals has nothing to do with what I'm being asked, so I pressed some number I forgot.
Now I'm listening to some really horrible distored music on acetate tape from the 80s. And the ads.. ads for everything they do, pay per view, moving deals.. and on and on. Then more music, more music... arghh!!! And the messages about "we're doing everything we can to assist you" and "please continue to hold." They can't even tell me how many calls are ahead of me or how long I should expect to wait. And no call-back number feature. What year is this? My favorite ad is teasing me about being on hold when I could do all this stuff on line, like PAY my Bill. Yeah, right, like I'd even consider calling to pay my bill.
I'll call later - oh - I hope they aren't closed. So, you guys who change locals, when DO you call?
The phone is answered by a voice asking the purpose for your call. So I just press zero through that one. A few seconds later I get a voice that will not go away until I answer about the type of call. Of course, changing locals has nothing to do with what I'm being asked, so I pressed some number I forgot.
Now I'm listening to some really horrible distored music on acetate tape from the 80s. And the ads.. ads for everything they do, pay per view, moving deals.. and on and on. Then more music, more music... arghh!!! And the messages about "we're doing everything we can to assist you" and "please continue to hold." They can't even tell me how many calls are ahead of me or how long I should expect to wait. And no call-back number feature. What year is this? My favorite ad is teasing me about being on hold when I could do all this stuff on line, like PAY my Bill. Yeah, right, like I'd even consider calling to pay my bill.
I'll call later - oh - I hope they aren't closed. So, you guys who change locals, when DO you call?
