AARP/Hartford doubles our Insurance rates
We have no tickets no accidents. Hartford's new offer is twice what it was last year. I called, I spoke to their rep, he just says and does, what he is told, I get that. He blamed it on the wild fi...
Forum Discussion
Update, and perhaps some useful info, for Hartford policy holders.
Hartford has rolled our rates to pretty much what they were last year. I am happy with that. I spent a good deal of time shopping for new insurance. Painful experience as we all know. End of the day I could not beat Hartford.
My tip is this, when I called to inquire why they had doubled our rates, the phone answers had no explanation that was believable.
When I asked if perhaps a mistake had been made and would they review it, the answer was no. When I asked if I could speak to someone higher up the answer was no. Apparently the folks who answer the phones have their marching orders and a script to follow.
So I e-mailed their consumer affairs division, received an e-mail back that yes a mistake was made. They were correcting it and going back to pretty much last years rate.
So what I learned is, if you have rate questions with Hartford, calling would be of little use. (at least in my case it was). Contacting their consumer affairs division would seem to be the way to go.
Hartford has rolled our rates to pretty much what they were last year. I am happy with that. I spent a good deal of time shopping for new insurance. Painful experience as we all know. End of the day I could not beat Hartford.
My tip is this, when I called to inquire why they had doubled our rates, the phone answers had no explanation that was believable.
When I asked if perhaps a mistake had been made and would they review it, the answer was no. When I asked if I could speak to someone higher up the answer was no. Apparently the folks who answer the phones have their marching orders and a script to follow.
So I e-mailed their consumer affairs division, received an e-mail back that yes a mistake was made. They were correcting it and going back to pretty much last years rate.
So what I learned is, if you have rate questions with Hartford, calling would be of little use. (at least in my case it was). Contacting their consumer affairs division would seem to be the way to go.
