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Edzzed's avatar
Edzzed
Explorer
Jun 24, 2013

ALL wheels wearing on one side with scuffing

All 4 tires are wearing on the sides. with all wheels rotating in the same direction, 3 are wearing on one side while the 4th is wearing on the opposite side. It is a visible case of you can obviously tell its a scuffing type of wear. Right now the trailer is at getaway rv for them to fix our fridge as it runs on 110 only. We have a 5 year warranty so it's going to be covered. I also asked them to look into what is causing the tires to scuff on the sides. I also told them if that is not covered under warranty then I would take it to pacific axle and spring. I even joked with them about they know axles but you know fridges kind of thing. They asked about repacking the bearings and I told them it's never been done. They tell me they need to be repacked every 4000 miles. Is there any truth to repacking every 4k. I would say NO. I also raised the wheels off the ground to check for movement and found none. I also told them I know how to repack bearings as I have a boat with bearing buddies. So do the bearings need to be repacked every 4000 miles, what could cause scuffing on the sides. Do you think this will be warrantied. What about the tire costs. I don't like the idea of replacing the tires every few years. I tow it maybe 400 miles twice a year and I guess the trailer has maybe 3500 miles on it.
  • Thanks for your replies. i just got off the phone with the RV people. I am still under warranty and they tell me it needs the bearings repacked. I told them I can do that as I repack my boat trailer every year as it spends time in lakes and has bearing buddies. They also told me it needs new tires and i told them I have some on order from the USA. Just gotta get down there to pick them up. I asked them why the tires are wearing like they are. The service tech didn't know. i told them what is the point of putting new tires on it till whatever is causing the problem is resolved. I told them I need to know if the axles are squared and or the camber is out of whack. I also told them I could take it to a spring and axle shop if they can't figure it out. They said they'd take some measurements to check things. I asked the tech if he saw the tires. Says he did and they are wearing oddly. So I told them I need to know why as people tow to Arizona and back every year and don't have problems but me, I'd be replacing tires every trip as there is at most 3000 miles on it. The tech says they will find out what the problem is.
  • Hey Turtle....okay with me, as think so similar...yes not an absolute that they
    are all bad or incompetent...but of all the decades dealing with service writers
    from pretty much all the badges...have only met *ONE* guy who was worth his salt

    He quickly became a manager and then disappeared. Asked and they said he opened
    up his own shop.
  • Ok, I reread my post and realized I maligned and grouped a bunch of service writers in one lump.

    This is not the thing to do and I apologize for doing this. I intended no offence to all the good service writers and managers of the world like I'm sure K Charles is. I'm also sure there are thousands of great service writers in the world.

    I just had a bad week with a service writers and my truck and have had bad luck meeting the good ones out there. :)

    Sooooooo, to all you good service writers out there, I apologize and I did not mean to offend. Keep up the good work!

    To all you bad service writers out there you know who you are and you suck! LOL
  • Turtle n Peeps hit the nail on the head about the weaseling deal. :R
  • When I was a service manager we had a small fleet of trucks and trailers. DOT required us to do a yearly safety inspection and keep a log of maintenance. We did maintenance every 3 months, we would pull off one wheel and check the bearings and brakes. Some salesmen would put 15,000 miles on a trailer in 3 months but we almost never repacked the bearing after only 3 months and sometimes the trailer would go a year.. They were mostly only 6 and 8 ton trailers but they had Dexter axles the same as many RV have.
  • Typical service writer BS in IMHO. I was told the other day by a service writer that the vibration my Dmax has might be cause by my mud flaps or my step rails. :R

    I "check" my bearings about every 7 years or so. I just checked them about two weeks ago. They were fine and I smeared a little grease in them and called it good. I put about 3 to 5K a year on my trailer so what? A little over 20 to 25 thousand miles and I have never found them to be bad. Most of the time I just pull the hub off take a peak, adjust the brakes and put it back together.

    I know you will find people on this forum that insist to do it every year. IMHO they would make great service writers. :B

    If the outside tire wear is opposite of the inside tire wear I would suspect the axel out of square.

    If both are wearing on the outside I suspect a bent axel.

    I also suspect your dealer will try to weasel out of any warrantee work. :M

    Good luck.

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