Anderson Ultimate Connection - FAILED

More information, and actual confirmation would be nice. First post, new member, sometimes those two things lead to a troll post, or someone just venting about something.

True first post, maybe doesn't know how to post a picture yet. That said a statement like the title needs a picture backup!

Anyone can jump into a message board and throw out a bomb without any explanation or pictures. Personally, I won't use any other hitch than an Andersen Ultimate.

Nevadastars wrote:
Anyone can jump into a message board and throw out a bomb without any explanation or pictures. Personally, I won't use any other hitch than an Andersen Ultimate.

X2

This posting does raise some questions in that the profile indicates Florida homebase, but purchased hitch in Boise ID. Possible, but raises questions. On the other hand, having dealt with Andersen when the Hitch destroyed my Lippert 1621HD pin box, Andersen did indeed become non communicative with my dealer initially. When I then went to them directly they blew me off several times before finally saying it's the pin box designs fault not ours. They aren't company I would ever deal with again.

Yep, another newbie hit and run. No further replies. I have seen pictures of an Andersen Ultimate failure. But until this guy comes back with more proof, I'm writing him off as a troll.

Just saw another failure, but again not of the hitch
This one is a failure of the rails, it appears the rails were not bolted to the frame, but rather only to the bed.

n7bsn wrote:
Just saw another failure, but again not of the hitch
This one is a failure of the rails, it appears the rails were not bolted to the frame, but rather only to the bed.

So to be fair...you didn't see "another" failure. Rather you saw a rail system fail because of improper installation.

If I had problems with a product, these forums are a good place to vent, but I'm not sure how much of an impact it has on manufacturers.

I think that the product resolution section of trailer life magazine might have an impact. I've never sent them a letter or email, but just looking at the letters in the magazine it looks like they might be effective. They contact the maker of the product, and it seems to me that it might have more of an impact than a complaint from an individual, because of the number of people that read the magazine.

I'm sure there are a lot of readers of this forum also, so I would use both to try to get resolution.

Who knows, maybe the quality of a lot of products
might increase.