Forum Discussion

rovingfulltimer's avatar
Jun 09, 2017

Anderson Ultimate Connection - FAILED

I recently purchased an Anderson Ultimate Connection. Before beginning my trip from the Boise, ID area, I took my Ford 350 and my 38 foot Lifestyle fifth-wheel to Flying J and weighed them. They were lower than the weight limits allowed by the manufacturer.

When I got to Ft. Bridger, WY, 445 miles later that day, I found that the hitch had crumpled.

I notified the dealer that I had purchased it from, and they notified Anderson. Over a month ago, I was told that Anderson would "do right by me". What they have done, is ignore me!
  • RinconVTR wrote:
    Brand new member throws down a complaint like this and doesnt post a pic or link to anything?

    I like my Andersen UH and think it's a high quality product. However, like any other man-made device, it can fail. That being said, I agree with this post. New member, first (and only) post, flaming a product with no pictures, details, or any other descriptive information as to how this occurred. Was it installed correctly or incorrectly? Far too vague of a post to gain any knowledge.
  • rovingfulltimer wrote:
    I recently purchased an Anderson Ultimate Connection.

    ... 445 miles later that day, I found that the hitch had crumpled.

    I notified the dealer that I had purchased it from, and they notified Anderson. Over a month ago, I was told that Anderson would "do right by me". What they have done, is ignore me!


    It would help if you'd identify just what it is you're talking about ...

    Andersen Ultimate Connection

    Secondly, be proactive rather than wasting your time whining to others here on the forum who can't do anything for you anyway. Instead of assuming this dealer did in fact contact Andersen make contact yourself ... contact Andersen. Remember, any warranty you have on this product is with the manufacturer not the dealer.
  • I've seen photo's on one that failed (on Facebook)
    But the owner had installed himself and installed the king-pin adapter backwards.
    It was clearly an owner screw up
  • Brand new member throws down a complaint like this and doesnt post a pic or link to anything?

    These hitches are overbuilt...I'd really like to see one crumpled.