As a former retail manager one of the issues I faced was that if a salesman sold to many of the advertised leaders they would be "counseled in proper sales techniques. It is illegal to fire a salesman for selling to many advertised leaders but they can be fired for other offenses. As a result most salesmen that are not supervised correctly will walk a sale on a an advertised item. IMHO that is what happened several years ago during a week period we went to the Camping World in Mesa AZ and we only had one question that the salesman could not answer about the RV we were looking at that kept us from buying and he said he would call back he was given 3 phone numbers and an e-mail address we even called and left two voice messages and we never heard from him.