Forum Discussion

behnkekeep's avatar
behnkekeep
Explorer
Jul 02, 2013

Bad Service and Sale in Sandy Oregon

New 2013 Jayco Melbourne 29D purchased Oct. 5, 2012 from Johnson RV Sandy Oregon. Johnson RV installed new lift jacks as part of new sale. Installed wrong Jacks and welded without disconnecting electrical. They tried to fix 4 times and failed. The new RV as never worked for 10 months. Johnson RV Sandy Oregon will not refund our money or give us a new RV that is undamaged. We have had no use and the RV is un-drive-able. 10 months and no use. Do not purchase a RV or have service done at Johnson RV in Sandy Oregon or their Colorado sites. They will lie and cheat you. Thanks For Reading This. We are new to RV-ing .Not a positive start for us.
Seeking Advice

8 Replies

  • goducks10's avatar
    goducks10
    Explorer
    Jul 03, 2013
    Not enough info here to make a judgment call. But assuming the dealer toasted the wiring while welding then it's pretty obvious the dealer needs to make amends. So something's missing as to why they aren't. Even the worst dealer would have to admit that mistake. I would contacting my attorney.
  • ol__yeller's avatar
    ol__yeller
    Explorer II
    Jul 03, 2013
    This is very strange. Wouldn't a new 10 month old RV be under warranty? Even if the dealer botched the install they should be held responsible to get the rig repaired. Part of this story is missing. I know this is a thread killer but if it was me in these stated circumstances, I'd lawyer up rather than try to extract a pound of flesh in a public forum. Maybe prior to that, I'd contact the manufacturer to get my satisfaction.
  • jdog's avatar
    jdog
    Explorer
    Jul 03, 2013
    donn0128 wrote:
    The Texan wrote:
    Donn, have you ever seen the results on an electrical system when hi power welding is done without following proper procedures? I did and the electrical system in its entirety, was toast. I could very well understand why he has not been able to use it.


    If that were the case how could the OP even move it off the lot? He did not fully explain what or how much damage there might be or what the dealer has done to fix it. So far there is only one side of the story thus my skeptism.


    What else could they say. They didn't say they moved it off the lot. When they said the electrical was damaged from welding, there isn't much more to say.
  • The_Texan's avatar
    The_Texan
    Explorer
    Jul 02, 2013
    Donn, have you ever seen the results on an electrical system when hi power welding is done without following proper procedures? I did and the electrical system in its entirety, was toast. I could very well understand why he has not been able to use it.
  • mockturtle's avatar
    mockturtle
    Explorer II
    Jul 02, 2013
    If I were you, I would contact your state attorney general's office about it.

About RV Tips & Tricks

Looking for advice before your next adventure? Look no further.25,152 PostsLatest Activity: Aug 01, 2025