Forum Discussion
Old-Biscuit
May 22, 2015Explorer III
bdpreece wrote:
Does your receipt show the full amount then the discount or just the discounted price? either way if it were me I would be requesting a fully itemized statement to compare to my receipt then submitting copies of both with notations to the billing dept. You don't need a nasty surprise like them just calling then turning you over to collections.
This s good advice.
I know it can be a 'pain' but do not ignore.......just because they have not called you back (why should they..you have already said no) doesn't mean issue is resolved.
They may take next step and send to collections which turns into a whole other 'pain'
Contact the billing/account dept.
Let them know you what to resolve issue........have them send bill and then send them a nice polite letter explaining amount due/discount applied with copy of paid in full receipt.
Retain copies of all correspondence
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