Forum Discussion

Mr__C's avatar
Mr__C
Explorer
Jul 24, 2023

Blowout and Coach-Net

First blowout ever Friday afternoon. Rt52 Pilot Mt, NC. Great customer service from Coach-Net. When the 1st responder didn't show up after 30min, they dispatched a 2nd responder. Follow up calls just to make sure.

The rest of the story.

1st guy shows up. Roll back truck. Blocks of wood and bottle jacks w/ screw driver handle. Starts to jack the trailer up by the bumper so he could get another bottle jack under the axle.

2nd guy pulls up at this time. Tire service truck. Proper equipment. Told the 1st guy I didn't think he was doing the job correctly, and to pack up and go. 2nd changed the tire in 15min. Snider Fleet Services, Winston Salem.





Seeking Advice
  • Walaby's avatar
    Walaby
    Explorer II
    Jul 24, 2023
    Similar service about six years ago with CoachNet.

    Truck blew water pump - middle of nowhere. Called Coachnet. Told them I was however many miles it was to next town (I knew where I was, but still middle of nowhere). I remembered street names I passed. Operator was able to pretty much locate me based on that.

    It was raining and dark out. She called to see if they showed up yet. Told her no. She called the tow truck driver, got a location, called me back and then followed up again given the ETA. Really great service.

    Glad to see it wasn't one-off.

    Mike
  • haste_maker's avatar
    haste_maker
    Explorer II
    Jul 24, 2023
    So great to see this...after sitting for over 2hrs on I70 waiting on "AAA" to show up (which they never did) I am glad I got rid of them & got Coach-Net.

About RV Tips & Tricks

Looking for advice before your next adventure? Look no further.25,119 PostsLatest Activity: Mar 29, 2025